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Testimonials

The following testimonials were sent to us by satisfied customers, a small selection of the many responses we’ve received over the years. They consist of handwritten letters, corporate letters, emails, cards, and notes with gifts of appreciation. They came from evangelists, pastors, adventurers, adoptive parents, directors of mission organizations, and travelers visiting missionaries in foreign lands.

If the author of a letter requested that we withhold their name or we were unable to contact the writer, we removed their name for privacy purposes. Every name attached to a testimonial has been included with the writer’s consent.

Thank you for your persistence in finding us low-cost tickets to Mongolia. More of our money can go towards the Lord’s work because of you.

We just wanted to let you know how grateful we are for Golden Rule and Jeremy Yoder in particular. He is an asset to your company. We will always book through Golden Rule, and encourage our friends and family to do the same.

Please excuse my informality, but I did want to thank you again and with great sincerity for all you did to help my son, his wife and his two adopted Ukrainian babies… It was indeed a pleasure to work with you.

I wanted to let you know that I received the refund on my credit card bill this week from my canceled trip to Nepal. This would not have been possible without you[r] persistence and faithfulness to serve me, your customer. Thank you for all you did to help me be a good steward of the Lord’s resources.

Wanted to let you know that the issues with Rashel’s ticket have been completely resolved by Ronald Miller, an agent in Golden Rule’s Kansas office. He was absolutely wonderful to work with and graciously gave part of his Saturday evening to help us. His true sacrificial servant’s spirit was a beautiful testimony of Christ’s love; and we could not have hoped for more responsible or caring service. We really appreciate your organization and the work you are doing, and thank you so much for your patience with all of my calls and emails yesterday.

 

I’m wanting to thank you for the many hours you put into checking out prices & making arrangements for Rosemary & the others going to VA. I know that while you willingly did it, it also wasn’t your first choice to be working on a holiday. God bless you!

I am so very thankful for Golden Rule Travel! Recently, on a missions trip to Liberia, we were booked to return on Brussels Airlines through Brussels Belgium. Due to terrorist bombing at Brussels Airport our flight was cancelled. I called the Golden Rule emergency hotline and within 20-30 minutes had new flights booked. While other travelers were paying up to $4000 for one-way tickets to US, we payed only $1100. HUGE THANKS to Davy Mast and Golden Rule for their prompt and professional attention to our situation. I have used Golden Rule for many trips and will use ONLY Golden Rule in the future.

[Larry]

Neither my wife or I could say anything more other than, Jeremy Yoder turned out to be the greatest help and consultant in the building of such a wonderful vacation. His professionalism, courtesy and ‘can do, will do’ attitude towards fulfilling our expectations was simply perfect. We are so very grateful that we were referred to him for the consult.

Thank you so much for all your hard work on our behalf. We all really appreciate it. This could have been much worse for us had it not been for your sensitivity to the situation and positive, upbeat attitude.

You have been a model of extraordinary customer service. I have been quite vocal to all and sundry in recommending your office. Please convey our gratitude to the rest of the staff at the office.

We appreciate all the efforts you put into making travel arrangements for us! It’s nice to have someone take care of this who understands and takes an interest in our mission. God bless you!

[missionary from El Salvador]

Great Linda! I am so glad things worked out! I appreciate your hard work and honesty.

Thank you again for your prompt attention to my request. You made this so easy!! and I truly appreciate your assistance. Have a wonderful day!

[missionary from El Salvador]

After much debate about whether or not to use a travel agency to book our trip for our adoption, we decided to go with Golden Rule. I’m so glad that we did. We were flying out of the DC area right before the blizzard was due to hit in January 2016. Our flight for the day was cancelled but [Marvin] was able to get us tickets to fly a day earlier and therefore still make it in time for our appointment. [Unfortunately] we had to make an emergency landing in Boston. The airline was not helpful at all in rebooking us so we called [Marvin] at 3am – he was chipper and more than willing to help us. He managed to rebook us for the first flight out of Boston the next morning when most of the people on our flight weren’t able to find a flight until the next evening. We were the last flight out before they closed the airport and made our scheduled appointment and met our daughter for the first time!!! I can’t say enough good things about them (especially [Marvin]) as he was able to help us in our middle of the night/early morning emergency!!

[Jennifer]

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