Reviews of Golden Rule Travel

googlefacebookOverall Rating
4.6
Based on 170 Reviews

Late-night service

We were able to get excellent and friendly late-night service on WhatsApp after all of the cancellations out of Israel, to confirm a strange flight change (to earlier in the day!) and to re-book a canceled flight.

Jeff H October 6, 2024

Golden Rule makes travel arrangements positive experience!

Denise had a huge undertaking, a large family trip with friends - 2 leaving dates, and 3 return dates for 12 people. She did a phenomenal job getting us the best possible prices, most luggage, and optimal arrangements for the time frame. We have had other good mission trips with Golden Rule, and we trust this will be also. Thank you!

Debra Johnson October 3, 2024

Danielle Mast is amazing

Danielle Mast is amazing! She has helped me more than once, and she is the reason I like Golden Rule Travel. I ran into a tough problem when I tore the lateral meniscus on my left knee over a month ago here in the states. I teach at a small English-speaking school in Spain, and because of the injury I had to cancel my return flight two months ago. She not only set me up with a return flight for this coming Saturday at a very good pricer, but she also made sure I will have a seat so my left leg can by next to an aisle on the plane. She even suggested that I get a wheelchair at the airports! I didn't even think about it, but my knee is still not totally healed so a wheelchair is a great idea. She knows how to serve according to the Golden Rule (Matthew 7:12).

Clifford White October 3, 2024

Am a very hardworking person

Am a serious and hardworking person, I hope u can employ me, I work at neuropsychiatric hospital aro, as health attendant

Ajibode Abosede September 28, 2024

Great company, I've worked with them directly and indirectly for the past 7 years and have not once had a negative experience.

Joshua Yoder September 23, 2024
google

Nice experience

Nice experience

Ranajit Lover Boy September 19, 2024

Great Service

Great Service. I'm happy with everything

Alex Larks September 15, 2024

Fast response

Fast response, good options and quotes

hr-dir_ americas August 15, 2024

Timely response and careful attention…

Timely response and careful attention to our need with a medical emergency

Craig J. Smith August 13, 2024

I am so grateful to have personal…

I am so grateful to have personal assistance. I missed my flight and they helped me to rebook another flight in an emergency moment. Thank you

Frank Bruno August 12, 2024

Very responsive

Our group was travelling internationally over a weekend and ran into issues with multiple flight cancellations. Golden Rule's Emergency Line was very responsive and helpful in getting our group rebooked on new flights.

Jen August 9, 2024

As always it was a great experience!

As always it was a great experience!

Hazen Stevens August 8, 2024

Best travel agency ever!!!

The company went from 0 to 6,000 for me. At first, I was set up with an agent who didn't respond to phone calls or emails. However, after informing the front desk, he was removed from the group department, and I was given one of the top agents of the company. I can't go into all the details of what they have done for our group for our trip, but they really bent over backwards to give us a great experience. On the way back, several things went wrong with our flights, and the director of the company worked with me over the weekend and often in the middle of the night because of the time difference to work out our issues. In the process, he felt he could have avoided a price increase, so to make up for his "mistake" (not really a mistake at all), he bought those from the team still overseas a hotel with travel points from the company. I truly cannot say enough good about Golden Rule Travel and all they've done for us. Plus the receptionist has an awesome voice.

Steve August 7, 2024

Hans was very helpful and resourceful…

Hans was very helpful and resourceful in finding alternatives for us dealing with a canceled flight due to weather. Very grateful for his help!

Marie Sarle August 5, 2024

Hans is wonderful

Hans is wonderful. I am so grateful to have personal assistance when things go wrong. Cannot recommend highly enough.

Cheryl Harnden August 5, 2024

Gabe and Hans have been great

Gabe and Hans have been great, especially with TS Debby wreaking it's own special havoc

Thanks! August 4, 2024

Golden Rule Travel is well-regarded for…

Golden Rule Travel is well-regarded for its personalized service and meticulous planning. Clients appreciate the custom itineraries and attentive support, which contribute to memorable travel experiences.

Syeda Wania August 4, 2024

Justin has went above and beyond to…

Justin has went above and beyond to answer all of my questions about flight changes and luggage issues.

Tawnya Jackson August 1, 2024

Has Golden Rule made a difference in your travel experience? We’d love to hear about it!

The following testimonials were sent to us by satisfied customers, a small selection of the many responses we’ve received. They consist of handwritten letters, corporate letters, emails, cards, and notes with gifts of appreciation.

We appreciate all the efforts you put into making travel arrangements for us! It’s nice to have someone take care of this who understands and takes an interest in our mission. God bless you!

Golden Rule Client

Missionary to El Salvador

We just wanted to let you know how grateful we are for Golden Rule and Jeremy Yoder in particular. He is an asset to your company. We will always book through Golden Rule, and encourage our friends and family to do the same.

Golden Rule Client

Grateful Customer

I wanted to let you know that I received the refund on my credit card bill this week from my canceled trip to Nepal. This would not have been possible without you[r] persistence and faithfulness to serve me, your customer. Thank you for all you did to help me be a good steward of the Lord’s resources.

Golden Rule Client

Traveler to Nepal

You have been a model of extraordinary customer service. I have been quite vocal to all and sundry in recommending your office. Please convey our gratitude to the rest of the staff at the office.

Golden Rule Client

Thankful Customer

Great Linda! I am so glad things worked out! I appreciate your hard work and honesty.

Thank you again for your prompt attention to my request. You made this so easy!! and I truly appreciate your assistance. Have a wonderful day!

Golden Rule Client

Missionary to El Salvador

I am so very thankful for Golden Rule Travel! Recently, on a missions trip to Liberia, we were booked to return on Brussels Airlines through Brussels Belgium. Due to terrorist bombing at Brussels Airport our flight was cancelled. I called the Golden Rule emergency hotline and within 20-30 minutes had new flights booked. While other travelers were paying up to $4000 for one-way tickets to US, we payed only $1100. HUGE THANKS to Davy Mast and Golden Rule for their prompt and professional attention to our situation. I have used Golden Rule for many trips and will use ONLY Golden Rule in the future.

Golden Rule Client

Larry

Thank you for your persistence in finding us low-cost tickets to Mongolia. More of our money can go towards the Lord’s work because of you.

Golden Rule Client

Missionary to Mongolia

Please excuse my informality, but I did want to thank you again and with great sincerity for all you did to help my son, his wife and his two adopted Ukrainian babies… It was indeed a pleasure to work with you.

Golden Rule Client

Happy Grandma

Wanted to let you know that the issues with Rashel’s ticket have been completely resolved by Ronald Miller, an agent in Golden Rule’s Kansas office. He was absolutely wonderful to work with and graciously gave part of his Saturday evening to help us. His true sacrificial servant’s spirit was a beautiful testimony of Christ’s love; and we could not have hoped for more responsible or caring service. We really appreciate your organization and the work you are doing, and thank you so much for your patience with all of my calls and emails yesterday.

Golden Rule Client

Grateful Customer

Neither my wife or I could say anything more other than, Jeremy Yoder turned out to be the greatest help and consultant in the building of such a wonderful vacation. His professionalism, courtesy and ‘can do, will do’ attitude towards fulfilling our expectations was simply perfect. We are so very grateful that we were referred to him for the consult.

Golden Rule Client

Grateful Traveler

After much debate about whether or not to use a travel agency to book our trip for our adoption, we decided to go with Golden Rule. I’m so glad that we did. We were flying out of the DC area right before the blizzard was due to hit in January 2016. Our flight for the day was cancelled but [Marvin] was able to get us tickets to fly a day earlier and therefore still make it in time for our appointment. [Unfortunately] we had to make an emergency landing in Boston. The airline was not helpful at all in rebooking us so we called [Marvin] at 3am – he was chipper and more than willing to help us. He managed to rebook us for the first flight out of Boston the next morning when most of the people on our flight weren’t able to find a flight until the next evening. We were the last flight out before they closed the airport and made our scheduled appointment and met our daughter for the first time!!! I can’t say enough good things about them (especially [Marvin]) as he was able to help us in our middle of the night/early morning emergency!!

Golden Rule Client

Jennifer


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