Reviews of Golden Rule Travel
We are very pleased with Golden Rule Travel. We used them for our daughter’s trip to Thailand. They helped make the trip easier by taking care of the little details. On her return trip she had a canceled flight and she was unsure of how to proceed. I contacted Golden Rule in the wee hours of the morning on their emergency line and they very promptly got her on the next flight! Very thankful for their services.
Golden Rule, efficiency and effectiveness in emergency response
The way Golden Rule (Hans in particular) responded well and quickly to our call and rerouted us so we can arrive on time for our conference. We felt at easy and relaxed as soon as we connected with him, and all the necessary itinerary revisions were done as soon as possible.
Great Tavel Agency with great agents
Great Tavel Agency with great agents! I work often with Just Yoder and I appreciate all his details and work above and beyond he does for us.
Top notch sevice…
We have used Golden Rule Travel for 10 years now and every time has been a great experience. They go above and beyond to help get us what we need as quick as possible. Overall - Great service and care when we need it.
We travel a lot and use Golden Rule
We travel a lot and use Golden Rule. They find great solutions, look at all the options, are patient with all our questions and requests for variations.
Highly recommended
Highly recommended! Hans and Golden Rule made arranging flights for our church missions trip easy and affordable.
Our flight got cancelled due to weather…
Our flight got cancelled due to weather and we were booked for the next day. Hans did a great job in getting us another flight that actually got us to our destination earlier than the original one. Thanks so much. Jason and Priscilla Yoder
calling from australia at an odd hour
calling from australia at an odd hour, service was prompt and efficient for a cancelled flight! Thanks Hans!
Great deal…
We are happy to have bought airplane tickets for our ministry with Golden Rules Travel. I did not find better deals anywhere else. However I have one thing to say that could be improved: the response delay to answer my emails was a little too long in my opinion;
Highly recommended
Responsive to a very time sensitive request. Professional, courteous, capable.
We needed to make an emergency change…
We needed to make an emergency change due to a possible pilots strike with Air Brussels. We emailed the emergency address and received a response in 8 minutes!!! Hans helped us and our itinerary was changed!
True partners for us!!
We will never use any other travel agency! We book a lot of tickets for groups that are going all over the world. They have amazing, professional agents, who work hard to get you the best price and the best connections but even beyond that they are there for you in emergencies! We’ve tested them! They prove to be true partners for us!
Very prompt kind and go above and beyond
Very prompt kind and go above and beyond
We are so thankful for the expertise and personal care with which the Golden Rule travel team manages our travel and booking needs! We have been so grateful for their help over many years of traveling to numerous countries. They are always ready to help us find the best missionary rates; piece together "unusual" itineraries when we are trying to get to "out of the way" places; think outside the box. They have guided us through a number of travel "emergencies" and are trusted to always go above and beyond the call of duty. Look no further for the BEST travel agency out there! Thank you, Golden Rule! The Stockwells are grateful!
Golden rule has great customer service
Golden rule has great customer service. They try to find the best flights for the best price and are able to get us humanitarian baggage allowances. Using them makes travel so much easier. Especially when there are flight changes, we haven’t had to spend hrs on the phone trying to get new tickets.
The golden rule travel is the best i…
The golden rule travel is the best i being for more then 12 years
Responsive & Helpful
Responsive, kind, flexible. Willing to look into a number of different options to find a best fit for our team. Patient in dealing with our annoying credit card issues.
Flight Reissue
In a last minute emergency, I needed a change to one of my group member's flights. Early in the morning Hans at Golden Rule assisted me with speed, precision and helpful service. The issue was fixed within an hour!
Has Golden Rule made a difference in your travel experience? We’d love to hear about it!
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The following testimonials were sent to us by satisfied customers, a small selection of the many responses we’ve received. They consist of handwritten letters, corporate letters, emails, cards, and notes with gifts of appreciation.
We appreciate all the efforts you put into making travel arrangements for us! It’s nice to have someone take care of this who understands and takes an interest in our mission. God bless you!
Golden Rule Client
Missionary to El SalvadorWe just wanted to let you know how grateful we are for Golden Rule and Jeremy Yoder in particular. He is an asset to your company. We will always book through Golden Rule, and encourage our friends and family to do the same.
Golden Rule Client
Grateful CustomerI wanted to let you know that I received the refund on my credit card bill this week from my canceled trip to Nepal. This would not have been possible without you[r] persistence and faithfulness to serve me, your customer. Thank you for all you did to help me be a good steward of the Lord’s resources.
Golden Rule Client
Traveler to NepalYou have been a model of extraordinary customer service. I have been quite vocal to all and sundry in recommending your office. Please convey our gratitude to the rest of the staff at the office.
Golden Rule Client
Thankful CustomerGreat Linda! I am so glad things worked out! I appreciate your hard work and honesty.
Thank you again for your prompt attention to my request. You made this so easy!! and I truly appreciate your assistance. Have a wonderful day!
Golden Rule Client
Missionary to El SalvadorI am so very thankful for Golden Rule Travel! Recently, on a missions trip to Liberia, we were booked to return on Brussels Airlines through Brussels Belgium. Due to terrorist bombing at Brussels Airport our flight was cancelled. I called the Golden Rule emergency hotline and within 20-30 minutes had new flights booked. While other travelers were paying up to $4000 for one-way tickets to US, we payed only $1100. HUGE THANKS to Davy Mast and Golden Rule for their prompt and professional attention to our situation. I have used Golden Rule for many trips and will use ONLY Golden Rule in the future.
Golden Rule Client
LarryThank you for your persistence in finding us low-cost tickets to Mongolia. More of our money can go towards the Lord’s work because of you.
Golden Rule Client
Missionary to MongoliaPlease excuse my informality, but I did want to thank you again and with great sincerity for all you did to help my son, his wife and his two adopted Ukrainian babies… It was indeed a pleasure to work with you.
Golden Rule Client
Happy GrandmaWanted to let you know that the issues with Rashel’s ticket have been completely resolved by Ronald Miller, an agent in Golden Rule’s Kansas office. He was absolutely wonderful to work with and graciously gave part of his Saturday evening to help us. His true sacrificial servant’s spirit was a beautiful testimony of Christ’s love; and we could not have hoped for more responsible or caring service. We really appreciate your organization and the work you are doing, and thank you so much for your patience with all of my calls and emails yesterday.
Golden Rule Client
Grateful CustomerNeither my wife or I could say anything more other than, Jeremy Yoder turned out to be the greatest help and consultant in the building of such a wonderful vacation. His professionalism, courtesy and ‘can do, will do’ attitude towards fulfilling our expectations was simply perfect. We are so very grateful that we were referred to him for the consult.
Golden Rule Client
Grateful TravelerAfter much debate about whether or not to use a travel agency to book our trip for our adoption, we decided to go with Golden Rule. I’m so glad that we did. We were flying out of the DC area right before the blizzard was due to hit in January 2016. Our flight for the day was cancelled but [Marvin] was able to get us tickets to fly a day earlier and therefore still make it in time for our appointment. [Unfortunately] we had to make an emergency landing in Boston. The airline was not helpful at all in rebooking us so we called [Marvin] at 3am – he was chipper and more than willing to help us. He managed to rebook us for the first flight out of Boston the next morning when most of the people on our flight weren’t able to find a flight until the next evening. We were the last flight out before they closed the airport and made our scheduled appointment and met our daughter for the first time!!! I can’t say enough good things about them (especially [Marvin]) as he was able to help us in our middle of the night/early morning emergency!!
Golden Rule Client
Jennifer
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